How do I resolve a problem with Venmo?

No, Venmo does not provide a built-in chat feature for direct messaging between users. However, you can include notes or messages with payments or requests. For customer support at, you can reach out via the Venmo app by navigating to the “Get Help” section, or contact them through their website or email (support@venmo.com). For urgent issues, Venmo also provides phone support during specific hours.