https://developer-community.sage.com/topic/4663-aaservice-how-to-get-a-human-at-alaska-s-asap-liveagent_aa/

https://developer-community.sage.com/topic/4663-aaservice-how-to-get-a-human-at-alaska-%F0%9D%94%B8%F0%9D%95%9A%F0%9D%95%A3%F0%9D%95%9D%F0%9D%95%9A%F0%9D%95%9F%F0%9D%95%96%F0%9D%95%A4s-asap-liveagent_aa/